Review our FAQs

WHY USE HAYVEN TRAVEL WHEN I CAN BOOK MY TRIP ONLINE?

For the same reasons that you hire an interior designer – expertise, connections, and guidance in the decision-making process. The sheer amount of travel content online can be overwhelming. A skilled travel advisor takes the time to learn about your needs and wants and then meticulously crafts your trip, relying on both personal experience and industry connections.

An added benefit of using Hayven Travel is that we have access to exclusive experiences and amenities to further enhance your vacation. 

what are your fees?

Many people are surprised to learn that we do not charge a fee to book 4- and 5-star hotels. We have access to the same accommodation rates (if not better) that you see online, plus benefits from preferred partners worldwide. In exchange for booking their properties, these partners pay us commission — at no extra cost to travellers. For clients who’d like a custom itinerary and all travel arrangements made on their behalf (e.g., accommodations, flights, ground transfers, excursions etc.) fees start at CDN $1,500 per week of travel, based on four or fewer guests.

what is your expertise?

We’re passionate about planning trips worldwide for multigenerational families and groups of friends. That being said, we also book trips for couples and organize corporate retreats. We love building itineraries that include activity — whether it be hiking, biking, water sports or simply strolling through an outdoor market.

still have questions?

WHAT ARE “PREFERRED PARTNERS?”

Through Hayven Travel’s affiliation with First in Service, we have preferred partnerships with numerous luxury brands including Virtuoso, Four Seasons, Belmond, Rosewood, Hyatt, Aman, etc. As a result, our clients receive VIP status and amenities.